FAQ
WHERE DO YOU SHIP TO?
Currently, we only ship to United States, United Kingdom, Australia, and countries within the European Union, but we are looking to expand on this in the future.
HOW DO I RETURN OR EXCHANGE AN ITEM?
Please see our Terms & Conditions regarding returns and exchanges.
CAN I TRACK MY ORDER?
Yes, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at our contact form.
HOW CAN I CONTACT CUSTOMER SUPPORT?
You can reach our support team through the contact form on our website.
DO YOU OFFER WHOLESALE FOR BULK ORDERS?
Yes, we can provide wholesale prices for bulk orders. Please contact our support team through the contact form on our website with your specific order needs, a short description about your business, and any relevant business links.
HOW DO I CARE FOR MY PRINTED APPAREL?
To care for your printed Lofi Baby apparel, machine wash it cold, inside-out, on a gentle cycle with mild detergent and similar colours. Avoid fabric softeners.
For drying, tumble dry on low or hang it to extend its lifespan. If needed, cool iron inside-out, but avoid ironing directly on the print. Do not dry clean.