T & C

Customers must provide accurate shipping information when placing orders. If an order is returned due to an incorrect address or being unclaimed, reshipping costs will be the buyer's responsibility. Please double-check your shipping details at checkout to avoid issues. Orders not received due to incorrect information must be followed up with the local courier by the customer.

In the unfortunate event that an item arrives damaged, we offer a free replacement. To process this, please provide a detailed description and photos of the damaged item within 7 days of delivery.

If the tracking information indicates that your package is lost, we may replace it after confirming the shipping address and verifying the loss. If the tracking shows the package as 'delivered,' we recommend checking with your local post office or neighbours before contacting us. If the shipping address provided was incorrect, reshipping costs will be the responsibility of the buyer.

We do not offer refunds or exchanges for items ordered in the wrong size. Please review the size chart carefully before placing your order.

We do not offer refunds for buyer’s remorse. Please consider your purchase carefully before completing the order, as this is not covered by our return policy.

Customers are responsible for being aware of the current taxes and fees applied to overseas orders. These charges vary depending on the destination country and the specific items ordered. Since tax regulations and fees are subject to change, the customer should check with local authorities for any applicable duties or fees before placing an order.

We prioritize customer privacy and protect personal information collected through our webstore. This information is used solely for order fulfillment and customer service and is never shared with third parties or made public. We implement measures to safeguard data from unauthorized access, use, or disclosure. Customers can access or correct their information and opt out of promotional emails anytime.